Plans
The plans section of Reef Pay allows your business to create and manage recurring billing templates that can be applied to your customers. When applied to a customer, they will be billed automatically according to the plan's billing cycle.
- Plan Name - The name of the plan.
- Billing Cycle - The period of time between payments. Options include: Daily, Weekly, Bi-Weekly, Monthly, Quarterly, Semi-Annually, or Annually
- Amount - The amount to be billed to the customer.
Your plans can be used for things such as:
- Gym Usage
- Spa Packages
- Club Memberships
- Subscription Services
- And much more!
To access this section, select Plans on the navigation sidebar.

Creating a Plan
- Click New Plan.
- Enter the name of the plan.
Be sure to use a unique and easily identifiable name.
- Enter the plan subtotal. If using plan items, see the Adding Plan Items section.
- Select a billing cycle.
- Select when the plan ends.
- Never - The plan will bill the customer indefinitely until cancelled manually.
- After - Enter the number of times the plan will bill the customer before ending.
- Click Create.
Adding Plan Items
- Open the Items dropdown and click Add Item.
- Search and select an item from your business's inventory. After selecting an item, it will be added to the items dropdown and calculate your subtotal automatically.
- Select when the plan item ends.
- Never - The item will be billed indefinitely.
- After - Enter the number of times the item will be billed before being removed from the plan.
- To add an item discount, click the Add Discount button and select a discount to be applied.
- To remove an item, click the red trash icon.
Adding Plan Discounts
- Open the Discounts dropdown an click Add Discount.
- Search and select a discount from your business's database. After selecting a discount, it will be added to the discount dropdown and applied to the totals found at the bottom of the page.
- Select when the plan discount ends.
- Never - The discount will be applied indefinitely.
- After - Enter the number of times the discount will be applied before being removed from the plan.
- To remove a discount, click the red trash icon.
Editing a Plan
- To edit an existing plan, double-click the row of the plan.
- To delete a plan, click the red trash icon on the row of the plan.
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Deleting a plan will not remove it from any customers already subscribed to it. To remove a plan from a customer, see the Removing a Plan From a Customer section.
Adding a Plan to a Customer
The customer must have a card on file to subscribe to a plan.
- Select Customers on the navigation sidebar.
- Double-click the customer you would like to add the plan to.
- Select the Plans tab.
- Click Add New.
- Select a billing plan.
- Select a start date for the plan.
- Select the customer's payment method.
- Click Create.
Removing a Plan From a Customer
- Select Customers on the navigation sidebar.
- Double-click the customer your would like to remove the plan from.
- Select the Plans tab.
- Click the red trash icon on the plan you would like to remove.